Returns & Refund Policy

Full Return Policy
New, unworn, and unwashed merchandise may be returned for a refund or store credit within 30 days, with proof of purchase.
Merchandise must be in original condition, with all tags and liners still attached; untagged items should be returned with original packaging.
Refunds will be issued to the original method of payment only (including prepaid credit cards) or for store credit at your discretion; store credit will be issued in the case of gift returns.
Items marked Final Sale cannot be returned.

Online orders may be returned by mail or in person at a store location. Original shipping fees will not be refunded.
Items purchased in-store can be returned online or at a store location. To return online, you must have provided your email address at the time of purchase for a digital receipt or association with your FluerUK account. Items purchased without providing an email identifier can be returned at a store location only.
Combined returns are prohibited.